Operator Assisted - Features
Operator Assisted Conferencing offers a suite of conferencing features that are customized based on your communication needs. Aspen Conferencing offers three distinct levels of service: Automated, Standard and Premium as described below.
Automated
SERVICE
Participant dial-in and automated greeting.
FEATURES
- Security lock to prevent uninvited participants from joining a meeting
- Participant entry tone
- Operator access
Standard
SERVICE
A conference operator answers calls, places call-outs, conducts a roll call, checks line quality and is available by pressing *0.
FEATURES
- Security lock to prevent uninvited participants from joining a meeting
- articipant entry tone
- Operator access
Premium
SERVICE
Includes the same features as the Standard service except that an operator remains on the conference call for its entire duration.
FEATURES
- Touchtone Q and A and polling
- Security lock to prevent uninvited participants from joining a meeting
- Participant entry tone
- Operator access
ADDITIONAL OPTIONS
Any of these high-performance features below can be added to your selected level of service. To learn more about individual costs, please contact an Aspen Conferencing representative.
Before the Conference
PARTICIPANT NOTIFICATION
Notify participants by having an operator call and confirm their attendance.
OPERATOR DIAL-OUT
Ensure all of your participants are seamlessly joined into your conference.
PARTICIPANT DIAL-IN
Give your participants the flexibility to connect to the conference at their convenience.
CONFERENCE CAPACITY
Reserve as many lines as you need up to 2,500.
PARTICIPANT SCREENING
Provide operator with pre-approved lists of participants allowed to ask questions.
During the Conference
OPERATOR MONITORING
Have the operator screen your attendees to prevent unauthorized access.
ROLL CALL
Know exactly who is in your event.
VOICE CAPTURE
Record the names of your participants as they enter the call.
OPERATOR ACCESS/COM line
Communicate privately with the operator any time during your conference.
SECURITY LOCK
Lock the conference to prevent anyone else from joining the call.
Q AND A/POLLING
Allow participants to signal they have a question and get feedback by asking multiple choice questions.
RECORDING
Record your conference digitally or on tape/CD/DAT for those who could not attend.
After the Conference
PARTICIPANT LIST
Keep a record of who was on the call with an e-mailed or faxed list.
TRANSCRIPTION
Receive a conference transcript either in hard copy or on disk.
FAX SERVICES
Distribute printed materials before or after the call.
- Select from one of our premium conferencing services:
- Audio Conferencing
- Web Conferencing
- Video Conferencing